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We're here whenever you need us

Reach our global support team through any channel — average response time under 3 minutes, around the clock.

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Send us a message and receive a detailed reply within 2 hours on business days.

info@aruxglobal.org

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Global Headquarters
Main office
Arux Global Ltd.
14 Cannon Street, 4th Floor
London, EC4M 5XH
United Kingdom
APAC Operations
Regional office
1 Raffles Quay, Level 26
Singapore 048583
Office hours
Monday – Friday 9:00 AM – 6:00 PM GMT
Saturday 10:00 AM – 2:00 PM GMT
Sunday Closed
Live chat available 24 / 7
Arux Global HQ
14 Cannon Street, London EC4M 5XH
FAQ

Quick answers

Can't find what you need? Email us directly.

How quickly will I receive a response?

Live chat responses average under 3 minutes at any hour. Email enquiries are handled within 2 business hours Monday–Friday and within 4 hours on Saturdays.

Can I visit the London office in person?

In-person meetings are available by appointment only. Please contact us via email at least 48 hours in advance and our team will schedule a suitable time.

What information should I include in my message?

Please include your registered email address, a brief description of the issue, and any relevant transaction IDs or screenshots. This helps us resolve your query in a single reply.

Is there a phone number I can call?

We currently handle all support via live chat and email to ensure every enquiry is properly documented and assigned to the right specialist. Our live chat is equally fast and available at all times.

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