Reach our global support team through any channel — average response time under 3 minutes, around the clock.
Send us a message and receive a detailed reply within 2 hours on business days.
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Live chat responses average under 3 minutes at any hour. Email enquiries are handled within 2 business hours Monday–Friday and within 4 hours on Saturdays.
In-person meetings are available by appointment only. Please contact us via email at least 48 hours in advance and our team will schedule a suitable time.
Please include your registered email address, a brief description of the issue, and any relevant transaction IDs or screenshots. This helps us resolve your query in a single reply.
We currently handle all support via live chat and email to ensure every enquiry is properly documented and assigned to the right specialist. Our live chat is equally fast and available at all times.
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